Prologue from Nick...
Its lead article continues the conversation around the very sharp limits on the intelligent use of AI in your client contact protocol.
Otherwise, this issue is essentially an extended meditation on the critical issue of insuring that our clients understand what they own and why they own it. It takes off from a lengthy Ask Nick Q&A involving a very committed advisor and an aging couple of relatively moderate means – folks who can’t afford to make the mistake they’re powerfully inclined to make. I hope you’ll find that the proposed answer optimally mixes empathy with tough love – quite possibly the BIC’s most critical skill.